About This Policy

This policy describes our privacy practices for the websites where it is posted. It also applies to our practices for our mobile phone and text programs.

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Information We Collect

Contact Information: For example, we might collect your name and address. We might also collect your phone number or email address.

Payment Information: For example, we might collect your credit card information when you make a purchase.

Demographic Information: We might, for example, collect your age. We might also collect information about the food you like and your experience with us.

Other Information: For example, we collect IP addresses and user browsing behavior. We collect this and other information using the tracking tools described in this policy.

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How We Collect Information

We collect information directly from you. For example, when you register on a website, or for one of our programs. We also collect information if you leave comments or make contact requests.

If you are on a mobile device and use a location-based service, for example, then we will collect your location. We may use common analytics tracking tools like firebase to collect information on Mobile app usage trend without interfering on unsolicited personal information or without interfering user activities unrelated to our mobile app.

We collect information from third parties such social media platforms when user uses social media account to login to our app. This information might be combined with information we already have.

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How We Use Information

We use your information as is disclosed at the time we collect the information and in the following ways:

(1) To respond to your requests or inquiries. For example, we use your information to fulfill your orders. We might also use your information to register you for promotions, campaigns and product offers.

(2) To improve our products and services and for related business purposes. For example, we use information to understand our visitors and customers. This includes looking at website and mobile application usage trends. We also use your information so that we can improve our products and provide you with better experience. We might also use your information to customize your experience with us. We may do these activities using the tracking tools described in this policy.

(3) For security purposes. For example, we might use information to protect our website, mobile application, digital assets or our company. We might also use information to protect our customers or our business partners and associates.

(4) To promote Krispy Kreme, our company, and affiliates. For example, unless we tell you otherwise, we might send you notices of special promotions, offers or solicitations. We might also notify you about new website, mobile application, its features, or product offerings. To manage your communications, follow the instructions in Your Choices, below.

(5)To communicate with you about your account or our relationship. For example, to notify you about changes to this Policy or our website and/or mobile application Terms, to let you know about issues relating to your order or your relationship with us.

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Information Sharing
Can you limit?

We may share your information as follows:

No

With our vendors. For example, we will share information with companies that help us deliver products and services. We also allow third parties like website hosting service providers to collect information on our behalf.

No

If we think we have to in order to comply with the law. For example, we will disclose information to respond to a court order. We may also disclose if a government agency or investigatory body requests.

No

In the event all or part of any transfer of ownership. For example, if there is a merger, acquisition or similar event, we will share information with the new owner. We may also sell off all or part of our customer lists as part of an asset sale.

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Your Choices

To stop receiving our promotional emails and/or messages, you can follow the instructions in any individual promotional email you receive. When logged in, registered users can also change their options at the My Account page.

To opt out of having us share your information with third parties for their promotional purposes, you can follow the instructions in any individual promotional email/message you receive or when logged in, registered users can also change their options at the My Account page. If you accept an offer from one of our third-party marketing partners after you opt out, we will share your information with that specific party.

You can choose whether or not to disclose personal information. Some parts of our sites and some services may be more difficult or impossible to use, though, if you choose not to share. eg: Just to explore the mobile application you do not have to be registered customer with your details such as mobile or email id and name etc.

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For More Questions ?

Email us: apps@americana-food.com


Address: Jeddah, Siteen St. Ibn El-Alem Center


Al-Ahlia Restaurants Company


P.O. Box : 8030 Code : 21482


Security

We use industry standard measures to protect personal information. We cannot guarantee that you will be completely secure, however. We recommend that you use caution when using the Internet or mobile devices.

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Links

This Site may contain links to other websites that we may not own or operate. We cannot control and we are not responsible for the privacy practices or content of such other websites. We encourage you to read the privacy statements of each and every website that collects personal information. This Policy only applies to the personal information collected on by us.

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Updating Personal Information

If you are a registered user on our Mobile App Site, you can review, correct, update or delete/deactivate your personal information. Log on to our Site and click on "My Account" to make changes or reach out at apps@americana-food.com

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